Hyatt Prive Room Upgrades: The Complete Insider Guide What Should You Prepare Before Contacting an Advisor? Advisors move faster and can secure better outcomes when a traveler arrives with clear parameters rather than open-ended questions. Useful information to have ready includes exact or flexible travel dates, a preferred room category or view, any special occasion worth flagging to the hotel such as an anniversary, and whether you hold Hyatt loyalty status that should be attached to the reservation. Advisors can also check multiple Prive properties in a region simultaneously, so naming two or three candidate hotels instead of a single fixed choice often produces a faster, more competitive response. You can hold both, but you can't apply both sets of benefits to a single stay since each requires booking through its own specific channel. Choose whichever program matches the hotel and trip for that particular booking. How much can you realistically save or gain per stay? Consider a hypothetical two-night stay at a Park Hyatt where the standard room rate is 550 USD per night. Booked as a generic online reservation with no status, a guest pays 1,100 USD and receives the room as booked, no breakfast, no guaranteed upgrade. The same reservation made through a Hyatt Prive advisor at the identical 550 USD nightly rate might include a room upgrade (worth perhaps 100-150 USD per night if purchased separately), daily breakfast for two (often 40-60 USD in value per person, so up to 240 USD across two people over two days), and a 100 USD property credit. Added together, the non-cash value returned could reasonably exceed 500 USD on top of a rate that didn't change at all. StarsDesk Room upgrades are based on availability at check-in, not guaranteed, so if the hotel is fully booked in higher categories you'll still receive the other included amenities like breakfast and the property credit.